Frequently Asked Questions
Our courses are delivered through video lectures on an interactive platform. Once you purchase the course, you'll immediately receive an email with login details to your personal account, where all your lessons will be unlocked. Each lesson consists of a video lecture on the topic and several interactive tasks to practice what you've learned.
Your access does not expire on a fixed date — once you buy a package or course it stays unlocked in your account, so you can revisit every lesson and task as often as you like. If a specific course ever has a limited access window, we state it clearly on the course page before you buy.
Most students notice real progress within the first two to three weeks of consistent study. With around three to four hours a week you'll be holding simple conversations within a month or two, though your exact pace depends on the course level and how regularly you practise.
Immediately. There are no fixed start dates and no waiting for a group — the moment your payment is confirmed your account is activated and the first lessons are ready, so you can begin the very same day.
Individual lessons are one-to-one sessions with a teacher, scheduled at a time that suits you. Your teacher tailors each session to your goals and current level, gives you live feedback and speaking practice, and sets personalised tasks between lessons.
Have any questions? Contact our student support team for assistance with anything you need.
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